Wuxi Foken Cutting & Welding Equipment Co., Ltd.
Tel: 13812090222
13812096242
Fax: 0510-83291211
E-mail: manager@volcanocn.com
Address: No.25 Tianshun Road, Yangshan Town, Huishan District, Wuxi City, Jiangsu Province, China
To enforce the discipline of after-sales service management and establish a good image of after-sales service, the company decides to issue the "Ten Prohibitions for After-Sales Service", with the specific contents as follows:
1. It is prohibited to ask customers for property, money or to make requirements for accommodation and meals;
2. It is prohibited to violate the working hours and relevant rules and regulations of the customer's unit;
3. It is prohibited to use aggressive words or behaviors towards customers;
4. It is prohibited to engage in any words or behaviors that damage the company's image (including the company's trade secrets);
5. It is prohibited to drink alcohol during working hours;
6. It is prohibited to enter or leave places such as dance halls, bars, nightclubs and to gather for gambling;
7. It is prohibited to recommend or introduce products of the same type as those produced by our factory from other manufacturers to customers;
8. It is prohibited to arbitrarily present or supply accessories to customers at low prices, or promise any services or equipment modifications related to the equipment;
9. It is prohibited to leave the post without permission or leave the customer's unit during working hours;
10. It is prohibited to stay at home without reporting to the factory in a timely manner after returning to Wuxi, or delay the time of arriving at the customer's unit by vehicle as required by the dispatch order.