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Service Restrictions
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Wuxi Foken Cutting & Welding Equipment Co., Ltd.

Tel: 13812090222

13812096242

Fax: 0510-83291211

E-mail: manager@volcanocn.com

Address: No.25 Tianshun Road, Yangshan Town, Huishan District, Wuxi City, Jiangsu Province, China

To enforce the discipline of after-sales service management and establish a good image of after-sales service, the company decides to issue the "Ten Prohibitions for After-Sales Service", with the specific contents as follows:

1. It is prohibited to ask customers for property, money or to make requirements for accommodation and meals;

2. It is prohibited to violate the working hours and relevant rules and regulations of the customer's unit;

3. It is prohibited to use aggressive words or behaviors towards customers;

4. It is prohibited to engage in any words or behaviors that damage the company's image (including the company's trade secrets);

5. It is prohibited to drink alcohol during working hours;

6. It is prohibited to enter or leave places such as dance halls, bars, nightclubs and to gather for gambling;

7. It is prohibited to recommend or introduce products of the same type as those produced by our factory from other manufacturers to customers;

8. It is prohibited to arbitrarily present or supply accessories to customers at low prices, or promise any services or equipment modifications related to the equipment;

9. It is prohibited to leave the post without permission or leave the customer's unit during working hours;

10. It is prohibited to stay at home without reporting to the factory in a timely manner after returning to Wuxi, or delay the time of arriving at the customer's unit by vehicle as required by the dispatch order.